Privacy Policy

Last Updated: 15th June 2024

Welcome to Daffodil ("we," "our," or "us"). Your privacy is critically important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and use our services.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These include:
    • Amazon Web Services (AWS): For hosting and cloud storage services.
    • Twilio: For communication services.
    • OpenAI: For natural language processing services.

These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We use commercially reasonable security measures to protect your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy